Terms & Conditions
Welcome to Gelani Tools. These Terms & Conditions govern your use of our website www.gelanitools.com and the purchase of our products, including scissors and surgical, dental, and beauty instruments. By accessing our website or placing an order, you agree to these terms. Please read them carefully.
1. About Us
Gelani Tools is a manufacturer and supplier of professional scissors and surgical, dental, and beauty instruments, located at Sialkot Pakistan.
2. Use of Website
You agree to use this website only for lawful purposes. You must not:
- Misuse the website or attempt to gain unauthorized access to it
- Submit false or misleading information
- Copy, reproduce, or distribute our content without written permission
3. Products and Descriptions
We make every effort to display our products accurately, including specifications, images, and colors. However, slight variations may occur due to manufacturing processes, finishing, or screen settings. We reserve the right to modify or discontinue any product without prior notice.
4. Intended Use of Products
Our instruments are intended for use by trained professionals. Customers are responsible for ensuring that the products are used, sterilized, and maintained according to applicable standards and regulations in their country. Gelani Tools is not liable for damage or injury resulting from misuse or improper handling.
5. Orders and Quotations
- All orders are subject to acceptance and confirmation by Gelani Tools.
- Quotations remain valid for [30] days unless stated otherwise.
- Minimum order quantities (MOQ) may apply for certain products.
- We reserve the right to decline or cancel any order due to product unavailability, pricing errors, or other reasons.
6. Pricing and Payment
- All prices are listed in [USD / currency] and are subject to change without notice.
- Payment terms: [e.g., 30% advance, balance before shipment]. Accepted payment methods: [Bank Transfer / PayPal / etc.].
- Unless stated otherwise, prices exclude shipping, taxes, customs duties, and import charges, which are the buyer’s responsibility.
7. Custom, OEM, and Private-Label Orders
For custom designs, logos, or private-label packaging:
- Specifications and artwork must be approved in writing before production begins.
- Custom orders are made specifically for you and cannot be cancelled once production has started.
- You confirm that you own or have the right to use any logo, design, or trademark you provide.
8. Shipping and Delivery
- Estimated delivery times are provided in good faith, but they are not guaranteed.
- Gelani Tools is not responsible for delays caused by couriers, customs, or events beyond our control.
- Risk of loss passes to the buyer once the goods are handed over to the shipping carrier.
9. Returns, Defects, and Claims
- Please inspect your order upon delivery. Any defects, damage, or incorrect items must be reported within [7] days of receipt, with photos or video as proof.
- Valid claims will be resolved by replacement, repair, or credit, at our discretion.
- Products that have been used, altered, sharpened, or damaged by misuse are not eligible for return.
- Custom-made products can be returned only in the case of a verified manufacturing defect.
10. Warranty
We stand behind the quality of our workmanship. Our products are guaranteed against manufacturing defects as described in Section 9. This warranty does not cover normal wear and tear, improper sterilization, accidents, or misuse.
11. Intellectual Property
All content on this website, including logos, text, images, and designs, is the property of Gelani Tools and may not be used without our written permission.
12. Limitation of Liability
To the fullest extent permitted by law, Gelani Tools shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our total liability shall not exceed the value of the product purchased.
13. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we handle your personal information.
14. Governing Law
These Terms are governed by the laws of Pakistan, and any disputes shall be subject to the jurisdiction of the courts of Sialkot, Pakistan.
15. Changes to These Terms
We may update these Terms & Conditions at any time. Changes take effect once posted on this page, and continued use of our website means you accept the updated terms.
16. Contact Us
For any questions about these Terms, please contact us:
Gelani Tools
Sialkot Pakistan
Email: info@gelanitools.com